Introduction

We are committed to a program of continuous improvement and customer satisfaction; your opinion is highly valued. Please take a few minutes to complete an evaluation of our performance. Your input is very important to us and the continued development of our customer service policies. When you have finished filling out the form, click on the submit button and your answers will be sent to Bill Stock, President of Johnson Hardware Company. (All answers are confidential)

Instructions for filling out the Evaluation form

Your opinion is very important to us. We appreciate your taking a few minutes to fill out the form below.

Please fill in all the fields on this form marked with an *. If you don't know your JHC Sales Rep, fill in N/A.
For each question choose a number from 1 to 5 from the list. 1= Unsatisfactory, 5 = Excellent
If you have other comments, positive or negative, please feel free to share those with us in the text boxes provided at the bottom of the form.
If you make a mistake, click the RESET button at the bottom of the page to clear the form and start over again.
When you have finished your comments, click on the "Submit Now" button and your comments will be e mailed to Bill Stock, President of Johnson Hardware Company.
You will then be taken back to the home page of our site.

Johnson Hardware Company Project Evaluation

All field marked with an * are required fields.

*Name
*Title
*Company
*Phone #
*E mail
*Job Name
*JHC Sales Representative

*1	Please give us your opinion on the services provided by our organization.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*2	Please give us your opinion of our performance on this recent project.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*3	Timeliness of submittal / shop drawings.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*4	Timely Delivery.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*5	Providing quality products and workmanship.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*6	Communicating with you in a consistent and professional manner.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*7	All personnel responding to your concerns in a timely manner.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*8	Meeting all the schedules and commitments we made to you.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*9	Provided "Value Engineering" or recommendations for your review.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*10	Installation of doors and hardware.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*11	Completing the punch list items in a timely and professional manner.	1 Unsatisfactory 2 3 4 5 Excellent N/A
*12	Promptly closing out the project by completing all necessary requirements.	1 Unsatisfactory 2 3 4 5 Excellent N/A
Please use the text boxes below to give us feed back on items that in your opinion had a positive or negative impact on this project.
Areas the were positive
Areas that were negative
Additional Notes / Comments

When you are done with your answer, click on the "Submit Now" button. You will then be returned to the home page. Thank you for your input!
If you make a mistake, click on the RESET button to clear the form and start over.